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PHP Web Developer
Customer Experience, User Experience & Application Development Specialist
I have been a full stack developer by training. I am currently the most sought after and reputable Telerik Products Expert in Asia & Singapore. I like to advocate very strongly in areas like User Experience, Customer Experience, Application Development, Best Practices and Design patterns. I have spoken in more than 10 events and conduct more than 20 workshops. As a recognised Agile Leader & Coach in Asia Pacific, you will constantly hear me speaking about the importance of adopting Agile methodologies on any or all IT solutions.
I graduated at Curtin University of Technology, Perth, Australia in 2001 with a degree of Bachelor of Commerce (Accounting). I’ve been working in Hong Kong, Singapore and Australia since graduation. I have experience in internal audit, external audit, accounts receivable, accounts payable, GL, fixed asset, payroll, GST, budgeting and forecast, financial reporting etc. I believe all these experiences can be an advantages as an accountant.
I have many years of working experience in customer service and service quality management. My previous work experience in the public service, financial and service industries has not only equipped me with all the necessary skills required to form successful relationships with customers and make them feel valued, but has also groomed me into a meticulous person. With an eye for details and able to take initiative to think out of the box, not only I could find ways to handle challenging customers’ feedback and resolve difficult issues to restore customers’ confidence, I could also propose enhancements to the processes or new measures to improve customer’s experience. I also have both the theoretical and practical knowledge in Insurance and Provident Fund.
Currently a post-graduate student doing Masters in Counselling.
Interested in gaining experience doing work in editing, and is willing to accept nominal fees in exchange.
Can do proofreading for essays and articles.
Contact me through my email if you would like to know more.
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